Shipping policy
Mellow Out LLC – Shipping Policy
Last Updated: [3/16/25]
At Mellow Out LLC, we strive to provide you with a smooth and stress-free shopping experience. Please review our shipping policy to understand how we handle and deliver your orders.
Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Overnight Shipping | 1 business day | Calculated at checkout |
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
International Shipping
- We currently ship to select international locations. Shipping rates and delivery times vary by destination and will be calculated at checkout.
- Please note that international shipments may be subject to customs fees, taxes, and import duties, which are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number.
- Please allow up to 24 hours for the tracking information to update.
Shipping Issues & Delays
- If your order is delayed or lost, please contact us at [mellowoutinternational@gmail.com].
- We are not responsible for delays caused by carriers, incorrect addresses, or other factors beyond our control.
Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 7 days of delivery at [mellowoutinternational@gmail.com] with your order number and photos of the damage.
- We will work with you to resolve the issue promptly.
Address Errors
- Please double-check your shipping address before submitting your order.
- If you notice an error after placing your order, contact us immediately. We will do our best to update the address before the order ships, but we cannot guarantee changes after processing.
Contact Us
If you have any questions about our shipping policy, feel free to reach out to us at [mellowoutinternational@gmail.com].
Thank you for shopping with Mellow Out LLC — we appreciate your business!